Customer Service Representative Jobs in Bronx, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 483 Jobs

Customer Service Representative

  • Newark, NJ (14 miles from Bronx, NY)
  • 15 days ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 15 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative - PT

  • East Elmhurst, NY (4 miles from Bronx, NY)
  • 60+ days ago
  • East Elmhurst, NY (4 miles from Bronx, NY)
  • 60+ days ago

Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...

Customer Service Representative

  • Syosset, NY (21 miles from Bronx, NY)
  • 12 days ago
  • Syosset, NY (21 miles from Bronx, NY)
  • 12 days ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Customer Service Agent

  • New York, NY (6 miles from Bronx, NY)
  • 8 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 8 hours ago

at Greyhound Lines Inc. in New York, New York, United States Job Description About Us Since our first route in 1914, Greyhound has become a leading transportation company with the largest...

HQ Customer Service Rep

  • Saddle Brook, NJ (10 miles from Bronx, NY)
  • 9 hours ago
  • Saddle Brook, NJ (10 miles from Bronx, NY)
  • 9 hours ago

Service Representative in the brokerage is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction....

Customer Service Representative

  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago

CUSTOMER SERVICE REPRESENTATIVE IN NEW YORK, NY, USA!...

Pharmacy Customer Service Associate

  • Floral Park, NY (12 miles from Bronx, NY)
  • 9 hours ago
  • Floral Park, NY (12 miles from Bronx, NY)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • East Rutherford, NJ (8 miles from Bronx, NY)
  • 9 hours ago
  • East Rutherford, NJ (8 miles from Bronx, NY)
  • 9 hours ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service/Retail Associate

  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago

SEASONAL* Typically 28-30 hours per week Floor Associate: Provide customer service to customers at the Nintendo World Store in New York City Assist customers in purchase of Nintendo branded...

Customer Service Job - Nintendo Store NYC $20/HR - IMMEDIATE HIRE

  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 9 hours ago

FANTASTIC OPPORTUNITY TO WORK FOR THE NINTENDO STORE IN NEW YORK CITY!! THIS JOB OPPORTUNITY IS A SEASON ROLE, WE ARE HIRING FROM MAY - SEPTEMBER $20/HR - NYC (ON SITE ONLY) STORE HOURS: 10AM -...

Customer Service Associate - Temporary

  • Elizabeth, NJ (16 miles from Bronx, NY)
  • 10 hours ago
  • Elizabeth, NJ (16 miles from Bronx, NY)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Bloomfield, NJ (14 miles from Bronx, NY)
  • 10 hours ago
  • Bloomfield, NJ (14 miles from Bronx, NY)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04988) - 441 Main St.

  • East Orange, NJ (15 miles from Bronx, NY)
  • 12 hours ago
  • East Orange, NJ (15 miles from Bronx, NY)
  • 12 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service & E-Commerce Supervisor - Full Time

  • Edgewater, NJ (2 miles from Bronx, NY)
  • 12 hours ago
  • Edgewater, NJ (2 miles from Bronx, NY)
  • 12 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Concierge Security - Customer Service

  • Mount Vernon, NY (7 miles from Bronx, NY)
  • 12 hours ago
  • Mount Vernon, NY (7 miles from Bronx, NY)
  • 12 hours ago

Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your...

Demographic Data for Bronx, NY

Moving to Bronx, NY? Find some basic demographic data about Bronx, NY below.


Local
National
1,477,398
18,188
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bronx, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bronx, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bronx, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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